Lean Thinking
Lean Thinking is a culture and set of tools to focus on doing more with less, while coming closer to providing customers / users with exactly what they want. This approach is most notable when an organisation seeks to manage the series of steps that produce value as a whole, rather than focusing on the separate bits.
We work collaboratively with clients to develop new ways of delivering services based on the five lean principles of:
- Specifying what customers value
- Understanding the value stream
- Improving the flow
- Pull
- Perfection
We also help organisations to develop a lean culture within their organisations to sustain the improvements made.
The following case studies will give you more of an idea of work we have done in this area and the outcomes we have achieved:
Performance and Efficiency Gains for a Highways Partnership
Innovation and Efficiency in the NHS
Redesigning Commissioning Across the Statutory Sector